Sharing files online can be a hassle - dealing with upload limits, complex interfaces, annoying popup ads and viruses. That's why we created the simplest file sharing service on the web.
Need help in a hurry?
You can browse our support articles, which provide all the information you need to know about FileFactory, accounts, payments, and technical issues.
Send us a message via our chatbot, and we will reply as soon as possible. Please provide as much information as you can about your issue, so that we are better able to assist you.
Helpful information to include:
- your full name
- the email address of your FileFactory account
- a detailed description of your issue
- a screenshot of your problem
- the URL of a file you are trying to access
- a copy of your payment receipt
FileFactory is the global leader in unlimited free file hosting. All files can be downloaded or streamed an unlimited number of times. Premium members enjoy unlimited speed, bandwidth and downloads.